J P S T R E A M

IT Project Management

From requirements gathering through planning and execution, our project management expertise delivers the results you expect.
Proactive IT Maintenance and Critical Security for small & medium-sized businesses
Proactive IT Maintenance, Security and Unlimited Remote Support for small & medium-sized businesses
Proactive IT Maintenance, Security and Dedicated Engineering for small & medium-sized businesses

Our IT consultants partner with you to ensure your technology strategy supports your business growth plans and continued success.

Beyond supporting your company’s day-to-day IT needs, JPStream’s expert team of experienced consultants can evaluate your operational processes and understand your challenges, making recommendations to address present concerns while keeping an eye on the future. From there we help you upgrade and implement the right solutions for your business, while managing projects to completion and keeping you informed at all times.

Our Managed IT Services programs will ensure your business derive maximum value from your investments along the way.

From projects to deploy small network modifications, to major undertakings such as a complete infrastructure overhaul, CRM or ERP implementation, or developing a disaster recovery plan, JPStream’s IT, cloud and cyber security consulting team is prepared to help define and meet your objectives

Expert IT Consulting

Your business plan comes first as we provide initial and ongoing evaluation of your needs to make smart technology recommendations.

Our focus has always been on helping clients leverage IT as an asset rather than a burden. And our trusted IT, cloud, and cyber security consulting teams have the experience you need – we’re here for you!

IT Roadmap, Virtual CIO, and Budget Planning

It’s critical to understand how current technology can drive efficiency in your business, and it’s just as important to consider how projected IT trends might impact your company’s long-term strategies.

If you are planning to expand your geographic reach, the products and services you offer, or the customers and industries you serve, JPStream can help you plan your IT strategy to meet your goals. If your company has big plans, don’t let them be held back by your IT.

Managed Service Plan Features

Proactive Planning, Consulting and Reporting ServicesESSENTIALREMOTEDEDICATEDCOMPLETE
Baseline Strategic IT Assessment
Quarterly Business Review with Health Score & Metrics Analysis
Business IT Alignment and Road Map
24x7x365 Support ServicesESSENTIALREMOTEDEDICATEDCOMPLETE
Unlimited Live Help Desk
ADD ON
ADD ON
Unlimited Emergency On-site Response
ADD ON
ADD ON
Access to Microsoft Top Tier Support
ADD ON
Scheduled Dedicated Engineer (On-site or Remote)
ADD ON
ADD ON
Support for User Adds, Removes and Changes
ADD ON
Support for User Applications and Hardware
ADD ON
Support for Data Restore from Backup
ADD ON
24x7x365 Proactive Cyber Security ServicesESSENTIALREMOTEDEDICATEDCOMPLETE
Advanced Endpoint Security Software (Win/Mac)
Managed Ransomware, Phishing and Malware Protection
Managed Endpoint Zero-day Threat Protection
World-wide Threat Intelligence AI Network Integration
Automated Malware Remediation
Managed Vulnerability Scanning
Managed Windows OS Patching
Managed Microsoft App Patching
Managed 3rd Party Application Patching
24x7x365 Proactive System Monitoring ServicesESSENTIALREMOTEDEDICATEDCOMPLETE
24x7x365 Monitoring, Alerting and Maintenance of Critical Infrastructure Including:
Unlimited Upkeep Maintenance
Windows Servers, Physical and Virtual
PCs and Virtual Desktops
Supported Firewalls, Physical and Virtual
Supported Switching
Supported Storage Area Network Hardware
Supported Cloud Platforms and Hypervisors
Supported Backup Systems
Supported UPS Systems
Monitoring of Supported Mission-Critical Network Hardware
IT Inventory Management and Tracking ServicesESSENTIALREMOTEDEDICATEDCOMPLETE
Managed IT Asset Tracking
Managed Software Licensing and Subscription Tracking
Managed Hardware Warranty Tracking
Managed Domain Name Services
Managed Secure Password Database

Get expert advice for your managed IT services, and choose the right plan for your needs. Contact your account executive.