IT Project Management
Our IT consultants partner with you to ensure your technology strategy supports your business growth plans and continued success.
Beyond supporting your company’s day-to-day IT needs, JPStream’s expert team of experienced consultants can evaluate your operational processes and understand your challenges, making recommendations to address present concerns while keeping an eye on the future. From there we help you upgrade and implement the right solutions for your business, while managing projects to completion and keeping you informed at all times.
Our Managed IT Services programs will ensure your business derive maximum value from your investments along the way.
From projects to deploy small network modifications, to major undertakings such as a complete infrastructure overhaul, CRM or ERP implementation, or developing a disaster recovery plan, JPStream’s IT, cloud and cyber security consulting team is prepared to help define and meet your objectives
Expert IT Consulting
Your business plan comes first as we provide initial and ongoing evaluation of your needs to make smart technology recommendations.
Our focus has always been on helping clients leverage IT as an asset rather than a burden. And our trusted IT, cloud, and cyber security consulting teams have the experience you need – we’re here for you!
IT Roadmap, Virtual CIO, and Budget Planning
It’s critical to understand how current technology can drive efficiency in your business, and it’s just as important to consider how projected IT trends might impact your company’s long-term strategies.
If you are planning to expand your geographic reach, the products and services you offer, or the customers and industries you serve, JPStream can help you plan your IT strategy to meet your goals. If your company has big plans, don’t let them be held back by your IT.
Managed Service Plan Features
| Proactive Planning, Consulting and Reporting Services | ESSENTIAL | REMOTE | DEDICATED | COMPLETE |
|---|---|---|---|---|
| Baseline Strategic IT Assessment |  | | | |
| Quarterly Business Review with Health Score & Metrics Analysis | | | | |
| Business IT Alignment and Road Map | | | | |
| 24x7x365 Support Services | ESSENTIAL | REMOTE | DEDICATED | COMPLETE |
|---|---|---|---|---|
| Unlimited Live Help Desk | | | ||
| Unlimited Emergency On-site Response | | | ||
| Access to Microsoft Top Tier Support | | | | |
| Scheduled Dedicated Engineer (On-site or Remote) | | | ||
| Support for User Adds, Removes and Changes | | | | |
| Support for User Applications and Hardware | | | | |
| Support for Data Restore from Backup | | | |
| 24x7x365 Proactive Cyber Security Services | ESSENTIAL | REMOTE | DEDICATED | COMPLETE |
|---|---|---|---|---|
| Advanced Endpoint Security Software (Win/Mac) | | | | |
| Managed Ransomware, Phishing and Malware Protection | | | | |
| Managed Endpoint Zero-day Threat Protection | | | | |
| World-wide Threat Intelligence AI Network Integration | | | | |
| Automated Malware Remediation | | | | |
| Managed Vulnerability Scanning | | | | |
| Managed Windows OS Patching | | | | |
| Managed Microsoft App Patching | | | | |
| Managed 3rd Party Application Patching | | | | |
| 24x7x365 Proactive System Monitoring Services | ESSENTIAL | REMOTE | DEDICATED | COMPLETE |
|---|---|---|---|---|
| 24x7x365 Monitoring, Alerting and Maintenance of Critical Infrastructure Including: | | | | |
| Unlimited Upkeep Maintenance | | | | |
| Windows Servers, Physical and Virtual | | | | |
| PCs and Virtual Desktops | | | | |
| Supported Firewalls, Physical and Virtual | | | | |
| Supported Switching | | | | |
| Supported Storage Area Network Hardware | | | | |
| Supported Cloud Platforms and Hypervisors | | | | |
| Supported Backup Systems | | | | |
| Supported UPS Systems | | | | |
| Monitoring of Supported Mission-Critical Network Hardware | | | | |
| IT Inventory Management and Tracking Services | ESSENTIAL | REMOTE | DEDICATED | COMPLETE |
|---|---|---|---|---|
| Managed IT Asset Tracking | | | | |
| Managed Software Licensing and Subscription Tracking | | | | |
| Managed Hardware Warranty Tracking | | | | |
| Managed Domain Name Services | | | | |
| Managed Secure Password Database | | | | |
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