Desktop Technical Support

When parts of your system go down, aren’t communicating properly or are showing other issues, you need an experienced IT professional to help you get your network functioning again properly. There are countless issues that can arise between your hardware, software, server and applications, and your business can’t afford extended downtime. However, many small and mid-sized businesses also don’t have the luxury of a targeted IT department or an engineer who can help them.

The following are examples of system problems

  • I cannot print
  • My computer is running slow
  • I can’t access my shared drive
  • I need to synchronize my mobile device with Microsoft Outlook

JPstream takes care of these problems with managed help desk services available 24 hours a day, 7 days a week, throughout the year. From the smallest problems to complete overhauls, JPStream’s technical engineers give you quick and effective solutions.

Working through each issue step-by-step, JPStream’s engineers give you personal assistance to solve system problems and show you how to resolve them.

From printing problems, viruses, connectivity issues, synchronization with mobile devices and more, JPStream’s experts can help.

Get expert advice for your managed IT services, and choose the right plan for your needs. Contact your account executive.