IT Project Management
Let JPStream Manage Your IT
Our clients turn to us as an IT outsource because we are experts in IT management and business software solutions. We deliver value by allowing you to concentrate on your business success while reducing downtime and controlling costs.
We take a strategic business approach by consulting with you to understand your business technology needs. We then evaluate and recommend the best technology to meet those needs, so that technology is developed to fit your business – not the other way around. Then we implement the appropriate managed IT services as seamlessly as possible.
IT outsourcing to a Managed Service Provider but one of the biggest reasons companies large and small partner with companies like JPStream is to reduce the headaches related to running a business. Smart business owners understand that it is nearly impossible to have deep enough knowledge of all the aspects of running a business let alone finding the resources to operate efficiently. That is where we come in.
JPStream offers managed services in the following areas
24×7 Proactive Management
Our fully-staffed remote help desk and field service team manage your IT systems with perpetual monitoring, asset management, scheduled security scans, automated patch deployment, website and database care, server health assessments, and more.
Flexible Service Programs
From our Unlimited Cloud Program, which includes 100% of your on-demand support and comprehensive managed services components for a fixed monthly cost, to customized programs built to suit your requirements, JPStream offers the flexibility to meet your unique needs.
Live Help
Most IT companies go out of their way to avoid live interactions. They want you to leave a message or wait and navigate an automated phone tree that never seems to get you to the right person. We actually answer the phone or video call. It is very important to us that your call is answered by a human in our office and directed to the appropriate resource to resolve your issue. Optionally, support cases submitted online receive the same priority handling as phone calls and streamline your workflow.
Professional Support
On-demand support with incredible response times and automatic escalation. We take care of your IT needs you focus on your business.
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