Monitoring Service

Proactive uptime and performance monitoring

Website, Server & Network Monitoring

Proactive uptime and performance monitoring

Our advanced server and network monitoring service delivers unparalleled convenience, flexibility and piece of mind by constantly monitoring your server, network devices uptime, performance and available resources to ensure your server and network devices always remains online and in top condition. Our monitoring system is designed to check everything from server load, CPU and RAM usage, disk IO performance, running services, partition usage and RAID health, and much more – offering a complete solution that goes far beyond what a standard uptime monitoring service offers.

If our monitoring platform ever finds a problem with your server during its routine checks, it immediately notifies you via e-mail and SMS, and notifies our 24x7 support team.

Server monitoring made easy

Have complete piece of mind knowing your server is being constantly monitored by our advanced server monitoring service. Our solution constantly checks on your server's health and performance to ensure it remains in top condition. If a problem is ever found, our system automatically notifies you and our team.

See everything at a glance

See how your server is performing with live statistics of your server's uptime, response time and performance, direct from the eUKhost client area. Our system constantly monitors your server's RAM and CPU resources to make sure your server's load and performance remains in good standing.

Start, stop and restart quickly

Securely manage your server right from the client area without having to log in to your server or contact us. With just a single click, you can start, stop and restart your server at any time. And because our client area works across all kinds of devices, you can worry less when you're away from your computer if the worst case happens.

Advanced network monitoring

Our advanced network monitoring system monitors all types of switches, routers and firewall devices to ensure your network and servers are fully operational 24x7. Our system intensly monitors network bandwidth, latency, packet drop, and device CPU and memory load. Furthermore, our system monitors bandwidth in/out utilisation and warns you if it exceeds set thresholds.

Standard

Best suited for small teams.

Includes 10 Websites
1 min Poll Frequency
Buy add-ons for more.
Includes 1 Synthetic Web Transactions
100K RUM Pageviews
Select 8 Test Locations
50 SMS/Voice Credits Per Month
Standard Support

1890 ¥/Month

Annual Contract Required

Business

Best suited for medium sized teams.

Includes 40 Websites
1 min Poll Frequency
Buy Add-ons for more.
Includes 3 Synthetic Web Transactions
500K RUM Pageviews
Select 8 Test Locations
200 SMS/Voice Credits Per Month
Premium Support

9890 ¥/Month

Annual Contract Required

Premier

Best suited for enterprises.

Includes 300 Websites
1 min Poll Frequency
Buy Add-ons for more.
Includes 25 Synthetic Web Transactions
5M RUM Pageviews
Select 16 Test Locations
500 SMS/Voice Credits Per Month
Premium Support

69890 ¥/Month

Annual Contract Required

Standard

Best suited for server and website monitoring

Monitor 10 Servers or Websites
Monitor 1 Windows Advanced Apps
100K RUM Pageviews
50 SMS/Voice credits per month

2890 ¥/Month

Annual Contract Required

Features

  • Windows, Linux, FreeBSD & OS X Servers
  • IIS Server, SQL Server & Exchange Server
  • Process and Services monitoring
  • Sharepoint, Office 365 & BizTalk Server
  • Windows Event Log Monitoring
  • Docker Monitoring
  • Linux Syslog Monitoring
  • VMware Hosts and VMs
  • File, Directory & Resource monitoring
  • Amazon Web Services, EC2Instance
  • SLA Management and Monitor Groups
  • SMS & Voice Alerts
  • Multi User Login
  • iOS and Android app

Business

Best suited for troubleshooting browser applications and backends.

Monitor 3 Applications
500K RUM Pageviews
Monitor 40 Servers or URLs/Websites
200 SMS/Voice credits per month
Premium Support

9890 ¥/Month

Annual Contract Required

Features

  • Java, .NET, Ruby on Rails and PHP
  • Throughput, Response Times and Errors
  • JS Errors and snapshots
  • Deep JVM Monitoring
  • Deep IIS and .NET Runtime Monitoring
  • Real User Monitoring (RUM)
  • Synthetic Transaction using real browser
  • SSO/SAML Integration
  • 30 days metrics stored
  • Premium Support (phone, online, forums)
  • SOC 2 Certified
  • iOS and Android app

Business

Best suited for medium sized teams.

Includes 40 Websites, Servers/Basic monitors
1 min Poll Frequency
Buy Add-ons for more.
Includes 3 Synthetic Web Transactions
500K RUM Pageviews
Select 8 Test Locations
200 SMS/Voice Credits Per Month
Premium Support

9890 ¥/Month

Annual Contract Required

Premier

Includes 300 Websites, Servers/Basic Monitors
1 min Poll Frequency
Buy Add-ons for more.
Includes 25 Synthetic Web Transactions
5M RUM Pageviews
Select 16 Test Locations
500 SMS/Voice Credits per month
Premium Support

69890 ¥/Month

Annual Contract Required

Features (All plans include)

Website Monitoring

Service Included

  • Website Monitoring
  • Synthetic Transaction
  • Choose from 50+ global locations
  • Re-Checks from 3 locations
  • DNS Monitor
  • Port, POP, SMTP, FTP, Ping
  • Mail Server Monitoring
  • SSL Certificate Monitoring
  • REST and SOAP Services Monitoring
  • Public Status Page
  • Webpage defacement monitoring
  • SLA Management and Monitor Groups

Server Monitoring

Service Included

  • Windows, Linux, FreeBSD & OS X Servers
  • Docker Monitoring
  • Amazon Web Services
  • VMware Monitoring
  • IIS Server, SQL Server & Exchange Server
  • File, Directory & Resource monitoring
  • SLA Management and Monitor Groups
  • SMS & Voice Alerts
  • Unrestricted multi-user Login
  • iOS and Android app

Apps Monitoring

Service Included

  • Java Applications
  • .NET Applications
  • Ruby on Rails Applications
  • Mobile APM
  • JS Errors and snapshots
  • Deep IIS and .NET Runtime Monitoring
  • Synthetic Transaction using real browser
  • 30 days metrics stored
  • SOC 2 Certified
  • Real User Monitoring (RUM)
  • SSO/SAML Integration

Add-ons (buy multiple units of each add-on)

Basic Monitor Add-ons

Standard Plan

(Select up to 8 locations out of our 50+ locations for website monitoring.)
Additional 10 Websites/Servers: ¥1890/month

Business Plan

(Select up to 8 locations out of our 50+ locations for website monitoring.)
Additional 10 Websites/Servers: ¥1890/month
Additional 50 Websites/Servers: ¥ 98904/month
Additional 250 Websites/Servers: ¥29890/month

Premier Plan

(Select up to 16 locations out of our 50+ locations for website monitoring.)
Additional 10 Websites/Servers: ¥ 6890/month
Additional 50 Websites/Servers: ¥ 19890/month
Additional 250 Websites/Servers: ¥ 69890/month

Advanced Monitor Add-ons

Common across All Plans

Additional 5 Advanced Windows Apps os Synthetic Web Transactions : ¥ 9890/mo
Additional 25 Advanced Windows Apps or Synthetic Web Transactions : ¥ 39890/mo
Additional 200 Advanced Windows Apps or Synthetic Web Transactions : ¥ 159890/mo

Real User Monitoring Add-ons

Common across All Plans

Additional 500K Page Views for RUM Per Month: ¥ 6890/mo
Additional 5M Page Views for RUM Per Month: ¥ 29890/mo

Frequently Asked Questions (FAQ)

Yes, you can. If you want to monitor 90 websites or servers, you could buy the Standard Plan (includes 10 Basic Monitors) with 3 x Additional 10 Websites/Servers Basic Monitors Add-on and 1 x Additional 50 Websites/Servers.

We offers you the freedom to choose the plan that best fits your needs. You can change your plan at anytime and also decide to customize your plan.

We offer the following purchase options:

Credit Cards

This is our preferred mode of payment, as credit cards are handled automatically. We accept MasterCard, Visa, Discover, AmEx, JCB, and Diners Club Via Skrill. Payment can be monthly/yearly and can be made using your JPStream Account.

Paypal Account

If you have a Paypal account, you can use it to purchase Monitoring Service. All you need to do is select Paypal in the Payment Options while upgrading your account. You can use your customer account credentials and make the payment.

Wire Transfer

You need to send us a Purchase Order (PO) or an email with your customer account login id, the total amount you would like to purchase, your company name & billing address. Based on this information, we will upgrade your customer account to paid and also add the required monitoring credits to your account.

You will then be invoiced for your purchase. Upon receiving the invoice, you may pay us within 7 days either through wire transfer.

Please contact support@site24x7.com to know more.

Please sSubmit a ticket in your customer portal

Monitor, in this context refers to a website, web application, server, FTP service running on a specific host /port or Web Application Monitor. Site24x7 checks these monitors to make sure your business applications are running well. For pricing, We classifies monitors as Basic Monitors and Advanced Monitors.

Advanced Monitor helps you monitor the following:

  • Synthetic Web transaction monitor (monitor multi-step web transactions in your service)
    Web page Analyzer
  • Mail server Round Trip Time monitoring (basic POP and SMTP port monitoring is a Basic Monitor).
  • Each JVM, .NET or Ruby application instance in Monitoring APM Insight (a.k.a Application performance monitoring)
  • FTP upload / download round trip time and availability monitoring
  • Advanced Windows Apps - Microsoft SharePoint and Biztalk

You can select any of the monitoring locations to monitor from. However, a specific monitor can have a max of 8 locations or 16 locations based on the plan selected. If you need to monitor from all 50+ locations, please contact our support for a customized plan.

Voice Calls or SMS alerts notify you instantly of a downtime. Alert Credits are used for these. Alert Credits will be added to your account month on month. Any unused credit will not be carried over to the next month. Please note that you have free and unlimited email alerts and push notifications to our mobile apps.

Open a Ticket in your customer portal

With Basic monitors you can monitor the following:

  • Website (HTTP/HTTPS)
  • FTP, SMTP,POP, Telnet, SSH, DNS, Ping etc.
  • Server monitoring (Windows, Linux, FreeBSD, and OS X (agent-based))
  • Test SSL Certificate expiry
  • Each instance of Amazon EC2 / RDS / S3 buckets.
  • Each VMWare VM - (VMWare monitoring using the On-Premise Poller)
  • DNS Server Monitoring
  • Database monitoring (TCP Port)
  • IIS, MS SQL, MS Exchange Monitoring and MS BizTalk Monitoring
  • FTP Service monitoring (FTP)
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