JPStream’s proven record and current standing monthly average of an aggregate monthly 99.998% network uptime sets a new standard for reliability. It translates to less than 35 seconds of downtime per month. Something very rare in today’s industry. Read on to find out why we have excellent uptime and why we can guarantee this!
How can JPstream guarantee this reliability/uptime?
The strength of our infrastructure and support systems makes it possible for JPStream to offer an industry-leading 99.5% Guaranteed Uptime policy, covering all Web sites hosted on our servers. Subject to the terms of the Guaranteed Uptime policy (‘SLA’), a customer’s Web site will be up and available at least 99.5% of the time in any given calendar month, or the customer will receive a credit towards his or her next month’s Web hosting services, according to the current Service Level Agreement.
In the event that your web site is not available for more than 99.5% within a month, JPStream˜ will credit the following month’s service fee according to the chart to the left. The domain name being credited must still be active on our systems during the month following the downtime to receive credit. Maximum credit shall not exceed the basic monthly service charge for the affected month. Credit can only be applied to services for the specific domain name that experienced the downtime and does not have a cash value.