Frequently Asked Questions
What is Shared Web hosting?
In Shared Web Hosting, multiple clients are hosted on a single server i.e. the clients share the server’s resources. This helps reduce the cost, since the cost of the server and its resources are spread over all the clients/packages hosted on the server. Shared Hosting is perfect for personal websites, small and mid-sized businesses that do not require all the resources of a server.
Can I host multiple Web sites within one Shared Hosting plan?
Yes! Our Hanamaru, SoroSoro and Zanmai smart hosting plans allow you to host more than one Website, by adding secondary domains through your hosting control panel i.e. cPanel.
Can I choose the data center with Smart Hosting plan?
Yes, We now offer this option with Smart Hosting Plans.
Is there a Money Back Guarantee?
Yes, we offer a 100% Risk Free, 30 day Money Back Guarantee.
Is Email hosting included in my package?
Yes, all our Hosting packages come with Email Hosting.
Can I upgrade to a higher plan?
Yes, you can easily upgrade to one of our higher plans at any time.
Is my data safe? Do you take backups?
Yes, your data is a 100% secure and is backed-up every 5 days.
Do you include protection from viruses?
Yes, all our servers are protected by Clam AV.
Can I divide my Shared Hosting package and resell it?
While a Shared Hosting package cannot be used for this purpose, you can easily resell custom packages with our Reseller Hosting. To view our Reseller Hosting plans.
Do you offer SSH access?
No, at the moment, we do not provide ssh access. However, most of the tasks can be easily achieved using your Hosting Control Panel – cPanel.
Who do I get in touch with if I need help?
Our Support team is always at hand to assist you. You can take a look at all our contact details here.
Do You offer Technical Support in English?
Yes, Our Support team will assist you in English