Leading provider of web-presence solutions to small-businesses, professionals and individuals.
T +852 8192 4920
Email: cec@jpstream.net
BitCap Network
One Peking 1 Peking Road, Tsim Sha Tsui, Kowloon, Hong Kong
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Basic
-
¥500
per /Month - Disque Space 1GB
- WebSites Up to 5
- Databases Unlimited
- Automatic Backup Frequency 5 Days
- On Demand Backups NO
- Priority Queueing NO
- Zip file downloads 5/month
- Full website restore 5/month
- Individual file restore 5/month
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Professional
-
¥1000
per /Month - Disque Space 5GB
- WebSites Up to 10
- Databases Unlimited
- Automatic Backup Frequency Daily
- On Demand Backups YES
- Priority Queueing YES
- Zip file downloads Unlimited
- Full website restore Unlimited
- Individual file restore Unlimited
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Premium
-
¥1500
per /Month - Disque Space 10GB
- WebSites Up to 25
- Databases Unlimited
- Automatic Backup Frequency Daily
- On Demand Backups YES
- Priority Queueing YES
- Zip file downloads Unlimited
- Full website restore Unlimited
- Individual file restore Unlimited
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Enterprise
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¥2000
per /Month - Disque Space 25GB
- WebSites Up to 100
- Databases Unlimited
- Automatic Backup Frequency Daily
- On Demand Backups YES
- Priority Queueing YES
- Zip file downloads Unlimited
- Full website restore Unlimited
- Individual file restore Unlimited
Minimum Contract required 6 months
Available Contract term: 6, 12, 24 Months
How are the features different between plans?
All plans allow for daily automatic backups, monitoring, and restores without limitation. The main difference is that with the Enterprise plan you are allowed the option of a concierge restore. A concierge restore is when our developer team takes personal time to oversee the process of your restore from beginning to end to ensure its success.
How are the features different between plans?
All plans allow for daily automatic backups, monitoring, and restores without limitation. The main difference is that with the Shogun plan you are allowed the option of a concierge restore. A concierge restore is when our developer team takes personal time to oversee the process of your restore from beginning to end to ensure its success.
How does support differ between the plans?
All plans give you the option of knowledge base and email support with our support team. The Basic, Professional, Premium and Enterprise plans include phone support on top of that as well.
What if I want to switch plans?
Switching plans is easy! At any time you have the option to upgrade to a different plan through the user dashboard when you log in.
How does payment work with the plans?
Our Basic, Professional, Premium and Enterprise plans are billed on an semi-annual basis. For these plans, you will be billed at the beginning of each month once a new month has started at the rate listed for that plan. If paying with a credit card is not an option for you, you may also choose to pay through Skrill. Just click the link “Prefer to use Skrill?” link when signing up. You can change your billing information at any time from your account settings. We allow Bitcoin Payment
How much storage do I get with each plan?
The Basic plan allows you to have one website with up to 1 GB of storage for that site. For an additional ¥500 per month per site though, you can add up to 5 websites total with the basic plan. The Professional plan allows you to have up to ten websites and up to 5GB total storage. The Premium plan allows for up to 25 websites with a total storage capacity of 10GB. The Enterprise plan allows you to have up to 100 sites with a total storage limit of up to 25GB.
What is CodeGuard?
CodeGuard is a service that provides an automatic website / database backup solution. It monitors your website / database regularly. If any changes are detected, it will notify you about the changes and backup your website / database. It also allows you to restore your website / database to a previous version.
How does CodeGuard connect to my website?
If your website is hosted on Intermediation Group’s Linux servers, use the SFTP option. Also, you must use the default FTP user that comes with your cPanel account. You cannot connect to CodeGuard using any other FTP user. For Intermediation Group’s Windows servers, use the FTP option.
In case of other hosting providers, you can choose either the FTP or SFTP option, based on your service provider’s settings.
Wouldn't the hosting provider's backup suffice?
Hosting companies tend to keep your backups in the same place as your primary files. In case of any eventuality, along with your primary files, your backups too will be affected. CodeGuard provides safe, offsite backup that is 100% independent from your hosting provider.
Moreover, hosting companies provide you only the latest backup. CodeGuard follows a versioning system and allows you to restore a backup of an earlier date as well.
After I add a website, how do I change what files are backed up?
After you add a website, any new files or directories that you add to your site will automatically backed up. CodeGuard will only exclude files and directories that you don’t select when adding your website. If you need to change how your website is backed up, you need to delete and re-add your website. However, this should be handled with care as you will lose your backups. This option is only recommended if you have just added your website.
What types of database are supported for backup?
CodeGuard only supports MySQL database.
How long are the backups stored in the CodeGuard account?
By default, only 90 days of backups are stored.
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