How are the features different between plans?

All plans allow for daily automatic backups, monitoring, and restores without limitation. The main difference is that with the Enterprise plan you are allowed the option of a concierge restore. A concierge restore is when our developer team takes personal time to oversee the process of your restore from beginning to end to ensure its success.

How are the features different between plans?

All plans allow for daily automatic backups, monitoring, and restores without limitation. The main difference is that with the Shogun plan you are allowed the option of a concierge restore. A concierge restore is when our developer team takes personal time to oversee the process of your restore from beginning to end to ensure its success.

How does support differ between the plans?

All plans give you the option of knowledge base and email support with our support team. The Basic, Professional, Premium and Enterprise plans include phone support on top of that as well.

What if I want to switch plans?

Switching plans is easy! At any time you have the option to upgrade to a different plan through the user dashboard when you log in.

How does payment work with the plans?

Our Basic, Professional, Premium and Enterprise plans are billed on an semi-annual basis. For these plans, you will be billed at the beginning of each month once a new month has started at the rate listed for that plan. If paying with a credit card is not an option for you, you may also choose to pay through Skrill. Just click the link “Prefer to use Skrill?” link when signing up. You can change your billing information at any time from your account settings. We allow Bitcoin Payment

How much storage do I get with each plan?

The Basic plan allows you to have one website with up to 1 GB of storage for that site. For an additional ¥500 per month per site though, you can add up to 5 websites total with the basic plan. The Professional plan allows you to have up to ten websites and up to 5GB total storage. The Premium plan allows for up to 25 websites with a total storage capacity of 10GB. The Enterprise plan allows you to have up to 100 sites with a total storage limit of up to 25GB.