IP Address Ownership
All IP addresses assigned to customers by JPStream remain sole and permanent property of JPStream, and are to be used exclusively on equipment located in the JPStream datacenters and connected to the JPStream network. If a customer cancels their services, they may not take the IPs that they used with them, rather they will be reclaimed and re-issued to other customers in the future.
Privacy of IP Address Information
JPStream is required to provide customer reassignment information for all IP addresses, and does so via publishing publically viewable ‘rwhois’ records. Details provided by customers during the IP address request process may be shared privately with the RIRs when needed to demonstrate JPStream’s adherence to policies of efficient utilization.
Customer IP Address
Customers may provide their own RIR-issued IP addresses, subjected to certain technical limitations and verification of ownership that will be assessed by the networking department at time of request. IP prefixes owned by customers must be specified on a Letter of Authority (LOA) presented to JPStream, and once approved will be announced via BGP on the customer’s behalf and routed to the customer’s servers. They remain the property of the customer at all times. At the customer’s request, or should the customer cancel their services, JPStream will cease to announce and route those IPs. While JPStream will make reasonable efforts to ensure BGP prefixes are accepted by all upstream ISPs, we cannot guarantee global reachability for customer-owned IPs